Cancellation Policy

01

Month-to-month, with a clear exit

KLYCK AI's proposed standard subscription policy is month-to-month. Customers may cancel anytime without cancellation penalties. No annual contract is required for standard monthly subscriptions.

This policy describes the terms intended for live paid subscriptions and should be read with the Terms of Service and the applicable customer order. The current website has no live authentication or billing connection: selecting a package, entering the workspace, or completing a local signup does not activate a paid subscription.

02

What happens when you cancel

• You can cancel at any time. There are no cancellation penalties.
• Cancellation becomes effective at the end of the current paid billing period.
• You retain access to your purchased seats and services until that billing period ends.
• Your subscription will not renew after cancellation.
• You will not be charged for the next billing period after an effective cancellation.
• No annual contract is required for standard monthly subscriptions.

Cancellation stops future renewals. It does not immediately remove the access you have already paid for, and it does not convert the current paid period into a refund.

03

How to cancel a live subscription

Through account billing, when enabled

Open your account's subscription or billing area and use the working cancellation control, if one is provided. Review the subscription and paid-period end date, confirm cancellation, and retain the cancellation confirmation. The effective date should be the end of the current paid billing period.

Through a verified billing contact channel

If account cancellation is unavailable, request cancellation through the billing contact channel after confirming that it delivers requests. Include your company and account identifier, the subscription to cancel, and a clear cancellation instruction. Do not include passwords or payment card details. An authorized account representative may need to confirm the request.

Current website: the contact form validates and previews a request locally. It does not send a cancellation instruction, change a subscription, or produce a real cancellation confirmation. No live billing-management control is connected. A real cancellation channel and confirmation process must be available before paid subscriptions are activated.

For a live service, keep confirmation of cancellation and the paid-period end date. If a renewal or invoice appears inconsistent with an effective cancellation, raise it through the verified billing channel for review.

04

Refunds and unused seats

Subscription payments are nonrefundable except where required by applicable law.

• There are no prorated refunds for unused subscription time.
• There are no prorated refunds for unused seats.
• You retain access to purchased seats and services until the paid billing period expires.
• Cancellation prevents future renewals and charges for the next billing period after an effective cancellation.

Nothing in this policy removes a refund or other remedy that applicable law requires. A request concerning a legally required refund or an alleged billing error should identify the account and the relevant transaction through a verified billing channel. The current website does not process payments or issue refunds.

05

Access and account information

For a live service, review any agreed export and data-handling arrangements before the paid period ends. Cancellation and data deletion are different actions: stopping a subscription does not itself confirm deletion of business records, invoices, logs, or backups. Retention and privacy requests are addressed in the Privacy Policy and the applicable customer agreement. Public preview records are fictional sample data.

06

Questions about your subscription

Use the billing contact form for subscription questions once request delivery is enabled, or review the Frequently Asked Questions. The form clearly identifies its current delivery status; a local request preview is not an accepted cancellation.

The last-updated date and version above identify this policy. Any customer-specific agreement and mandatory applicable law must be considered alongside these standard monthly terms before commercial activation.